Refund Policy Attendees and Exhibitors

IVMA Participant Refund Policy

• Conference registration and/or workshop registration may be canceled with full refund (less a $50 processing fee) provided written notification is received any time up until two (2) weeks prior to the conference start date.
• A 50% refund (less a $50 processing fee) is available for conference registration and/or workshop registration provided written notification is received between two (2) weeks and one (1) week prior to the conference start date.
• No refunds will be granted within 7 days or less of the conference start date. In the case of an emergency/extenuating circumstances, special requests may be considered on a case-by-case basis by the IVMA leadership team following the conference.
• All fees for special events are non-refundable.

Refund requests should be submitted via email to: ivma@iowavma.org or call 515-965-9237.

NOTE: Please allow one complete billing cycle before refunds appear on your credit card statement.
 
Exhibitor Refund Policy
 

• Exhibitor registration may be canceled with full refund (less a $50 processing fee) provided written notification is received any time up to four (4) weeks prior to the conference start date.
• A 50% refund (less a $50 processing fee) is available for exhibitor registration, provided written notification is received between four (4) weeks and two (2) weeks prior to the conference start date.
• No refunds will be granted within two (2) weeks of the conference start date. In the case of an emergency/extenuating circumstances, special requests may be considered on a case-by-case basis by the IVMA leadership team following the conference.
• If the event is canceled by the IVMA, the IVMA will refund 100% of exhibitor fees.
• Refund requests should be submitted via email to: ivma@iowavma.org

 
Updated May 2025